THE INFOCUS GROUP (the warranty experts).
The InFoCUS SEARCH Group
A boutique search firm specializing in all positions related to warranty programs, including Extended, Manufacturer, Claims, Service Operations, Legal, Financial and Compliance. Recent placements: CFO, $400 mm home warranty provider; General Counsel, $300 mm extended warranty TPA; Chief Digital Officer, $600mm warranty marketer; Senior Director Warranty Underwriting, $100mm warranty BU, VP Warranty Program Partners, $450 mm warranty provider.
TPA Positions
- Contact Center Leaders
- Claims Adjudication
- Field Ops, Parts Supply Chain
- Data/Program Integration
- Compliance/Filings managers
- Marketing, Training, Account Leaders
OEM Positions we fill:
- Warranty program development
- Claims Administrators
- Compliance Experts
- CFO/Finance
- Field Service Ops
- Contact Center Leaders
Extended Warranty Positions
- Sales Leaders
- Program / Product Leaders
- Finance Executives
- Digital Product Leaders
- Underwriting/Pricing Executives
- CFO/Head of Finance
- General Counsel
Our services
CLIENT SERVICES
Perform a thorough search assignment interview
Develop ideal candidate parameters
Confirm the position marketing strategy
Differentiate the client and position in the market
Define the “why” around the position
Benchmark and establish competitive compensation
CANDIDATE SERVICES
Develop a thorough understanding of the motivation for a change
Establish a career history highlighting milestones, achievements, and core strengths
Confirm average annual billings if applicable
Review Key cases
Identify ideal culture, firm, profile, etc.
Discuss compensation history and objectives
